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Preflight Error - Number of pages not equal 0
Posted: Mon Oct 04, 2021 9:42 pm
by grafiki
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Switch/Pitstop Server Automation
I have been getting this Error Message lately: Number of pages is not equal to 0. This error results in my Switch Automated workflow repeatedly trying to perform the preflighting task over and over again--thousands of times--and causes my server to run of memory. This past weekend, it repeated this process close to 15,000 times. Does anyone have an idea what could be causing this?
Re: Preflight Error - Number of pages not equal 0
Posted: Tue Oct 05, 2021 4:14 pm
by abailescollins
You need to start by looking at your preflight profile.
This is a check in your profile (see below), but zero is a weird number to have, it's definitely not the default.
If this was working correctly before, my best guess is that you get the value for this check from a variable, and that is broken in some way.
So it's not adding a value, hence the zero value.
If you look at the profile you may get some idea of the issue. From the report you have posted it looks like you may have a similar problem with the Trim Box size check!
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