Hide outgoing connection in PDF Review
Posted: Wed Oct 27, 2021 5:36 pm
I have been using PDF Review for a short time with some success, but there is an issue. Some customers are not approving or rejecting in the module. Instead they email us.
So the proof of course sits there. I put a time limit on it. Now it moves to problem jobs after 10 days.
I see where I can send the old proofs to approve or reject instead of problem jobs. But what I really need is a third option - Time Out, or something like that. The only thing is I don't want a Time Out option available to the customer.
My question is: is it possible to have this additional outgoing connection, but have it not show up as a button in the Review Module? Then after 10 days, I can have the proof just go there. It's not really approved or rejected necessarily, it is there because the proof is in a time out state.
Thank you for any advice.
So the proof of course sits there. I put a time limit on it. Now it moves to problem jobs after 10 days.
I see where I can send the old proofs to approve or reject instead of problem jobs. But what I really need is a third option - Time Out, or something like that. The only thing is I don't want a Time Out option available to the customer.
My question is: is it possible to have this additional outgoing connection, but have it not show up as a button in the Review Module? Then after 10 days, I can have the proof just go there. It's not really approved or rejected necessarily, it is there because the proof is in a time out state.
Thank you for any advice.