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Problem with Pitstop Installation on Windows Server 2016

Posted: Mon Nov 15, 2021 10:06 pm
by magnussandstrom
Hi, I had to reinstall Acrobat DC on our Win Server 2016 and now I also need to reinstall Pitstop Pro 2021. But when starting the Pitstlp installation the installer says "Can't find Acrobat Pro" and I need to manually select the installation folder. Acrobat.exe is in the folder C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat but in which folder should I install Pitstop? I tried C:\Program Files (x86)\Adobe\Acrobat DC\ but without success. Ptstop doesn't appear when I launch Acrobat.

Any ideas?

Re: Problem with Pitstop Installation on Windows Server 2016

Posted: Tue Nov 16, 2021 9:59 am
by Malcolm Mackenzie
You may have installed incompatible bit versions.
Windows Acrobat has 32 and 64 bit installers and you need to match PitStop bit versions
or you get errors.
I couldn't get the 64 bit Acrobat/PitStop to work well together so kept to 32bit for now.

Re: Problem with Pitstop Installation on Windows Server 2016

Posted: Tue Nov 16, 2021 8:40 pm
by magnussandstrom
Thank you! I installed the 32Bit version of both Acrobat DC and Pitstop Pro and it works fine now.