Page 1 of 1

[SOLVED] Cannot read properties of undefined (reading 'slice')

Posted: Wed Jul 26, 2023 6:59 pm
by dfsocha
When I login to our Switch web portal, I constantly get the error:

Code: Select all

Cannot read properties of undefined (reading 'slice')
The messages window doesn't show anything right away but after a while, messages start showing up and it works like normal. I've searched online but can't find anything specifically related to Enfocus products having this issue.

As an FYI, Switch is running on Windows Server 2022, running the Spring 2022 Edition. As I mentioned, I can eventually see the messages and submit jobs as normal, I'm just wondering if anyone else has seen this and fixed it, and possibly knows what it is.

Re: Cannot read properties of undefined (reading 'slice')

Posted: Thu Jul 27, 2023 10:27 am
by freddyp
This was fixed in the 2022 Fall release.

Re: Cannot read properties of undefined (reading 'slice')

Posted: Thu Jul 27, 2023 7:45 pm
by dfsocha
Well darn ... ok, looks like it's time to upgrade :D


Thank you!