Anyone having connection issues with Griffin Auto?
Anyone having connection issues with Griffin Auto?
Receiving ID Error (1): -211 when trying to start.
- magnussandstrom
- Advanced member
- Posts: 445
- Joined: Thu Jul 30, 2020 6:34 pm
- Location: Sweden
- Contact:
Re: Anyone having connection issues with Griffin Auto?
We have also problems with Griffin auto today, I don't know if it's related to yours. I have contacted my supplier and submitted an Enfocus support case.
Last edited by magnussandstrom on Tue Mar 26, 2024 3:15 pm, edited 1 time in total.
Re: Anyone having connection issues with Griffin Auto?
It seems the issue was related to licensing.
I was starting Griffin Auto from command line to see the error.
I did message you on Instagram directly to ask you
If you like we could share email incase something like this occurs in the future?
I was starting Griffin Auto from command line to see the error.
I did message you on Instagram directly to ask you
If you like we could share email incase something like this occurs in the future?
- magnussandstrom
- Advanced member
- Posts: 445
- Joined: Thu Jul 30, 2020 6:34 pm
- Location: Sweden
- Contact:
Re: Anyone having connection issues with Griffin Auto?
I got a response from Enfocus/Esko that the issue is fixed now. It's working on our end again.
I'll take a look on Instagram
I'll take a look on Instagram
Re: Anyone having connection issues with Griffin Auto?
Same problem yesterday and Enfocus indeed solved the problem! Doesn't change the fact that I Griffin still only works with a VPN connection with us!
Enfocus Pitstop Pro | Enfocus Pitstop Server | Enfocus Switch | ArtiosCad | Workflow Designer
Linkedin | GraphicWorld bv.
Linkedin | GraphicWorld bv.
- magnussandstrom
- Advanced member
- Posts: 445
- Joined: Thu Jul 30, 2020 6:34 pm
- Location: Sweden
- Contact:
Re: Anyone having connection issues with Griffin Auto?
I'm not sure why need to use VPN? But yeah, it's a strange licensing model. IMHO on premise software should function even if there is a lost of internet connection for a day. That could happen for many reasons.
Re: Anyone having connection issues with Griffin Auto?
Not sure what our problem is, but Griffin only works with a VPN connection for us. Most likely it is something internal, but we have already tried everything, even switching firewalls! Maybe I will create a separate topic for our problem, maybe Enfocus will realize the seriousness of our problem a little more after the takeover of Griffin!magnussandstrom wrote: ↑Thu Nov 23, 2023 10:09 amI'm not sure why need to use VPN? But yeah, it's a strange licensing model. IMHO on premise software should function even if there is a lost of internet connection for a day. That could happen for many reasons.
Enfocus Pitstop Pro | Enfocus Pitstop Server | Enfocus Switch | ArtiosCad | Workflow Designer
Linkedin | GraphicWorld bv.
Linkedin | GraphicWorld bv.
Re: Anyone having connection issues with Griffin Auto?
We had also the license issue, for the third time.
This is annoying. Griffin has a license key with subscription.
There should be a fallback option so that Griffin continues to function for at least 48 hours.
This is annoying. Griffin has a license key with subscription.
There should be a fallback option so that Griffin continues to function for at least 48 hours.
Last edited by Robert.W on Thu Nov 23, 2023 3:27 pm, edited 1 time in total.
- magnussandstrom
- Advanced member
- Posts: 445
- Joined: Thu Jul 30, 2020 6:34 pm
- Location: Sweden
- Contact:
Re: Anyone having connection issues with Griffin Auto?
Hopefully they change how it works moving foward.
Re: Anyone having connection issues with Griffin Auto?
And again there is a license issue.
Is anyone else affected?
Is anyone else affected?
- magnussandstrom
- Advanced member
- Posts: 445
- Joined: Thu Jul 30, 2020 6:34 pm
- Location: Sweden
- Contact:
Re: Anyone having connection issues with Griffin Auto?
We have not noticed any issues with the Griffin license lately.
-
- Member
- Posts: 25
- Joined: Wed Sep 08, 2021 4:36 pm
Re: Anyone having connection issues with Griffin Auto?
Hello !
I tried using Griffin Auto with Switch today but it's not working. I get the following message in the Switch Log:
Process failure due to unexpected internal error. If problem persists please contact support to resolve.
Could not connect to bundled application
Could not start service during GET
App initialization failed
Still initializing Griffin app, please make sure internet is accessible
When I tried via cmd line:
WARNING: An illegal reflective access operation has occurred
WARNING: Illegal reflective access by org.codehaus.groovy.reflection.CachedClass$3$1 (file:/C:/Program%20Files/Tilia%20Labs/Griffin%20Auto/groovy-all-1.8.5.jar) to method java.lang.Object.finalize()
WARNING: Please consider reporting this to the maintainers of org.codehaus.groovy.reflection.CachedClass$3$1
WARNING: Use --illegal-access=warn to enable warnings of further illegal reflective access operations
WARNING: All illegal access operations will be denied in a future release
ID Error (1): -211
Any Suggestions ?
I tried using Griffin Auto with Switch today but it's not working. I get the following message in the Switch Log:
Process failure due to unexpected internal error. If problem persists please contact support to resolve.
Could not connect to bundled application
Could not start service during GET
App initialization failed
Still initializing Griffin app, please make sure internet is accessible
When I tried via cmd line:
WARNING: An illegal reflective access operation has occurred
WARNING: Illegal reflective access by org.codehaus.groovy.reflection.CachedClass$3$1 (file:/C:/Program%20Files/Tilia%20Labs/Griffin%20Auto/groovy-all-1.8.5.jar) to method java.lang.Object.finalize()
WARNING: Please consider reporting this to the maintainers of org.codehaus.groovy.reflection.CachedClass$3$1
WARNING: Use --illegal-access=warn to enable warnings of further illegal reflective access operations
WARNING: All illegal access operations will be denied in a future release
ID Error (1): -211
Any Suggestions ?
Re: Anyone having connection issues with Griffin Auto?
For Griffin problems I always look at the rolling.log:
C:\Users\Username\AppData\Roaming\Enfocus\Switch Server\ScriptData\com.tilia.griffin.app\log
Maybe there is more information about your error. Enfocus support can also reset the license.
C:\Users\Username\AppData\Roaming\Enfocus\Switch Server\ScriptData\com.tilia.griffin.app\log
Maybe there is more information about your error. Enfocus support can also reset the license.