Editing text, rendering issue, blank screen

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DIGURU
Newbie
Posts: 14
Joined: Mon Oct 02, 2023 11:27 am

Editing text, rendering issue, blank screen

Post by DIGURU »

Mac Monterey 12.7.3
"Old" Acrobat interface V 23.008.20470
Pitstop 23 update 1

So for a while now, I havent really been able to edit text lines
Pitstop Edit
Select Text line
Edit text line tool
click on text
start typing or hit delete and the area just goes blank
Cant tell if its done anything or not

ETA on fix?
loicaigon
Advanced member
Posts: 379
Joined: Wed Jul 10, 2013 10:22 am

Re: Editing text, rendering issue, blank screen

Post by loicaigon »

Did you install the HotFix?

If not please, get installer on My Enfocus. Download and Install and see if problem persists.

If you did install, then please report to Enfocus Support.

Loic
DIGURU
Newbie
Posts: 14
Joined: Mon Oct 02, 2023 11:27 am

Re: Editing text, rendering issue, blank screen

Post by DIGURU »

can you point me at the hotfix?

Nothing in the installers downloads, just update 1 from Nov 23


Contacted support anyeay
rhd_ole
Member
Posts: 103
Joined: Mon Jan 24, 2022 5:36 pm

Re: Editing text, rendering issue, blank screen

Post by rhd_ole »

I'm running "Old" Acrobat interface but with a newer version: v23.008.20555 with PS 23 update 1.

Here are all the hotfixes for your version: Newest from Jan 16, 2024, try that first I guess. otherwise perhaps update your Acrobat? I don't have any of those issues on my Mac with the version I stated above.

https://www.adobe.com/devnet-docs/acrob ... n2024.html
Color Science & Workflow Automation
DIGURU
Newbie
Posts: 14
Joined: Mon Oct 02, 2023 11:27 am

Re: Editing text, rendering issue, blank screen

Post by DIGURU »

Ah OK, I thought you meant a pitstop hot fix

Well im on the latest Acrobat "23.008.20470 Optional update, Jan 16, 2024"


"Continuous Release I Version 2023.008.20470"


oh i see theres a 20533 ill try that
DIGURU
Newbie
Posts: 14
Joined: Mon Oct 02, 2023 11:27 am

Re: Editing text, rendering issue, blank screen

Post by DIGURU »

Support fixed it, theres a hotfix release of PitStop Pro v2023.1.1.0.
Pitstop hadnt prompted for this update
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