Watchdog is not running in mac

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ganesh
Newbie
Posts: 5
Joined: Sat Apr 22, 2017 7:44 pm

Watchdog is not running in mac

Post by ganesh »

Hi

While opening the Enfocus pitstop server in mac it show: Starting up watchdog is not running yet

I attached screen shot for reference. I restart my system it asking "Do you want to run the watchdog" I give Yes but still watchdog is not running it shows error.

Thanks
Ganesh.R
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Screen Shot 2024-06-18 at 7.36.53 PM.png
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loicaigon
Advanced member
Posts: 424
Joined: Wed Jul 10, 2013 10:22 am

Re: Watchdog is not running in mac

Post by loicaigon »

Hi,

May I suggest the following?
  • Close PitStop Server
  • Look at the Activity Monitor if they are any PitStop Server Watchdog running. If yes, force quit
  • Restart PitStop Server
If this doesn't work, might be worth re-installing.
ganesh
Newbie
Posts: 5
Joined: Sat Apr 22, 2017 7:44 pm

Re: Watchdog is not running in mac

Post by ganesh »

Hi

Thanks for your response I forced quit as per your response, but it not works there is any option other than reinstalling the pitstop server. I want to retain all the hot folders configuration path but i am not sure which folder we need to copy to retain the same hot folders configuration after reinstalling.

Thanks
Ganesh.R
loicaigon
Advanced member
Posts: 424
Joined: Wed Jul 10, 2013 10:22 am

Re: Watchdog is not running in mac

Post by loicaigon »

Hi,

Can you contact our support? Might be that there is something to be done before a complete re-installation.

Loic
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