Page 1 of 1

Error: PitStop Server Engine is not running!

Posted: Fri Aug 30, 2024 12:34 pm
by Egon
I get an error message in Switch and Pitstop server!
In Switch I get the message:
207: The CLI did not succeed in connecting to PitStop Server in a Timely Fashion.


In PitsStop Server I get the message:
Internal error: PitStop Server Engine is not running.
The Pause button at the top left is indeed visible but nothing happens when I click it.
Restarting the applications does not work either. Only restart the computer completely but then I can process 2 files and then I get the same error messages in both applications again. :cry:

Removing the Prefsfolder of PitStop Server and having PitStop rebuild it didn't work either! This is actually the only solution I could find.... I can't really find anything about error messages in PitStop Server.... :roll:

Switch version: 2023 Fall
PitStop Server : 24.07

Re: Error: PitStop Server Engine is not running!

Posted: Fri Aug 30, 2024 1:33 pm
by laurentd
Please open a support case:
http://www.enfocus.com/supportportal

Re: Error: PitStop Server Engine is not running!

Posted: Mon Sep 02, 2024 8:22 am
by Egon
Good morning Laurent,

I created a support ticket (ENF-00214285). Usually I go to my retailer for problems or solve them through the forum, but I think it's wise for you guys to take a look at my system for once since my Griffin in Switch is also unusable without a VPN connection!