Illustrator Error: "The server threw an exception."
Posted: Mon Sep 02, 2024 7:51 pm
Hello everybody,
I have an unexplained error with the Illustrator flow element.
We occasionally get the error message "The server threw an exception" in the switch messages. Subsequently, no more jobs are processed by the flow element, all have the same error message.
After a restart of the switch server, all jobs are then processed correctly.
The flow element does nothing other than save the incoming AI files as a PDF.
Is there any way I can find out more information as to what exactly the error is? What does it mean?
Has anyone had an error like this before?
Illustrator: CC 2023, V27.9.5
Illustrator Flow Element: V17
Switch: 2024 Spring Build 1550516 (64bit)
Thank you for your support!
I have an unexplained error with the Illustrator flow element.
We occasionally get the error message "The server threw an exception" in the switch messages. Subsequently, no more jobs are processed by the flow element, all have the same error message.
After a restart of the switch server, all jobs are then processed correctly.
The flow element does nothing other than save the incoming AI files as a PDF.
Is there any way I can find out more information as to what exactly the error is? What does it mean?
Has anyone had an error like this before?
Illustrator: CC 2023, V27.9.5
Illustrator Flow Element: V17
Switch: 2024 Spring Build 1550516 (64bit)
Thank you for your support!
I try to check the incoming AI files for corruption and opening them directly in Illustrator to identify any issues but that wasn't working at all.