Search found 10 matches

by thepkglab_greg
Wed Apr 23, 2025 11:25 pm
Forum: PitStop Pro
Topic: "Remove PieceInfo" action not removing PieceInfo!
Replies: 7
Views: 71351

Re: "Remove PieceInfo" action not removing PieceInfo!

magnussandstrom wrote: Wed Apr 23, 2025 9:07 pm Just a heads up, to "flatten and rasterize" objects often increases the file size.
Unfortunately in this case, it really seems to be the PieceInfo that's the problem:
Image
by thepkglab_greg
Wed Apr 23, 2025 8:04 pm
Forum: PitStop Pro
Topic: "Remove PieceInfo" action not removing PieceInfo!
Replies: 7
Views: 71351

Re: "Remove PieceInfo" action not removing PieceInfo!

loicaigon wrote: Wed Apr 23, 2025 7:16 pm Save document as new file to have the PDF starting on a "blank" page.
Thanks for the reply, but I'm not sure if this is the issue - I just tried Save As (and also Save as other → Reduced size PDF) in Acrobat, and the output file was the same size in both cases.
by thepkglab_greg
Wed Apr 23, 2025 6:55 pm
Forum: PitStop Pro
Topic: "Remove PieceInfo" action not removing PieceInfo!
Replies: 7
Views: 71351

"Remove PieceInfo" action not removing PieceInfo!

I'm using a modified version of the standard "Minimize File Size 3.0" action list (my ultimate goal here is to squeeze an artwork file preview to under 20MB for email attachments - the image is being flattened and rasterized with downsampling). I've checked the box to remove PieceInfo unde...
by thepkglab_greg
Tue Mar 11, 2025 9:11 pm
Forum: Flows
Topic: View PDF file info within submit point
Replies: 4
Views: 26298

Re: View PDF file info within submit point

Ah well, sounds like I'll need a different solution for this. Thank you mkayyyy and jan_suhr!
by thepkglab_greg
Fri Mar 07, 2025 10:00 pm
Forum: Flows
Topic: View PDF file info within submit point
Replies: 4
Views: 26298

View PDF file info within submit point

Hello folks, I've been trying to get some simple info shown in a job+metadata submit point, in a read-only text field. All I want to do is list the dimensions of all the defined page boxes within the PDF, so the user can then use a dropdown to pick a page box to use as the basis for prepress/preflig...
by thepkglab_greg
Wed Apr 05, 2023 5:43 pm
Forum: Flows
Topic: Portal job statuses and filters - what exactly is an "active job"???
Replies: 8
Views: 8820

Re: Portal job statuses and filters - what exactly is an "active job"???

Refresh job info settings
Refresh job info settings
2023-04-05_104218_TeamViewer.png (114.96 KiB) Viewed 8561 times
I've opened a ticket for this, so hopefully it'll be figured out.
by thepkglab_greg
Tue Apr 04, 2023 10:26 pm
Forum: Flows
Topic: Portal job statuses and filters - what exactly is an "active job"???
Replies: 8
Views: 8820

Re: Portal job statuses and filters - what exactly is an "active job"???

laurentd wrote: Tue Apr 04, 2023 4:54 pm Here is a screenshot of my job board settings:
I went ahead and gave that a shot, but the board still shows nothing. I've also double checked permissions for all users and flows.
Basic board settings
Basic board settings
Artboard 1.png (206.44 KiB) Viewed 8603 times
I'm kind of at a loss here - I might open a support ticket.
by thepkglab_greg
Fri Mar 31, 2023 12:14 am
Forum: Flows
Topic: Portal job statuses and filters - what exactly is an "active job"???
Replies: 8
Views: 8820

Re: Portal job statuses and filters - what exactly is an "active job"???

You can use the flow stages and the job boards to have a nice overview of the jobs waiting for review. Hi Laurent, Thank you for replying! Unfortunately - unless I'm missing something - this isn't working for me. Artboard 0@3x@0.75x.jpg Artboard 1@3x@0.75x.jpg I was expecting the 5 jobs sitting in ...
by thepkglab_greg
Thu Mar 23, 2023 9:01 pm
Forum: Flows
Topic: Portal job statuses and filters - what exactly is an "active job"???
Replies: 8
Views: 8820

Portal job statuses and filters - what exactly is an "active job"???

Hi community - you guys have helped me a lot! This is a great resource. I have another issue, with jobs in flows not appearing in the web portal. From the Switch documentation: Status: Processing Meaning: The job resides somewhere in the flow but not in a Checkpoint, and it is not finished yet. This...
by thepkglab_greg
Tue Mar 14, 2023 4:52 pm
Forum: Flows
Topic: Switch internal job database ("ghost" jobs)
Replies: 1
Views: 2338

Switch internal job database ("ghost" jobs)

Hello community! While doing some testing on a flow, I made the mistake of deleting jobs within a checkpoint, and deleting some flows while they were processing jobs. Lesson learned! But now I have some "ghost" jobs that I can't remove from the Active Jobs list on the dashboard, even thoug...