How are missing font/image pop ups defeated in Illustrator?

Post Reply
SteveT
Newbie
Posts: 1
Joined: Sat Aug 10, 2019 10:32 pm

How are missing font/image pop ups defeated in Illustrator?

Post by SteveT » Sat Aug 10, 2019 10:43 pm

I am new to Switch. I cannot find how to defeat the pop ups that stop the progress of Switch anytime the pop ups happen. Can anyone help?

Padawan
Advanced member
Posts: 211
Joined: Mon Jun 12, 2017 8:48 pm

Re: How are missing font/image pop ups defeated in Illustrator?

Post by Padawan » Sun Aug 11, 2019 3:53 pm

Do you see the popups with the official Illustrator configurator with no extra scripts?
If yes, then double check that you are using a supported version of Illustrator. You can find the supported versions via menu Help/Manage configurators in Switch and searching for Illustrator. If you are using a supported version, then you will need to contact Enfocus Support.

If you are using a custom scripts in the Illustrator configurator, then you will need to contact the writer of those scripts. If you are the writer of those scripts, then you will need to find out which line in the script causes the popups. If you are not sure, then it can be useful to share a screenshot of the popup and the custom script itself.

Post Reply