Microsoft Azure Upload App (400MB file size limit?) [SOLVED]

[magnussandstrom]

Hi everyone,

We're currently using the Microsoft Azure Upload app from Four Pees to upload files to Azure. Recently, we encountered an issue when trying to upload files larger than 400 MB. After searching online, I couldn't find any mention of a file size limit in the Azure API that matches this (the closest I found was a 5 GB limit if chunked transfer is not used).

I've attempted to reach out to Four Pees for support, but I haven't received a response yet. I’m wondering if any other users have experienced this 400 MB limit and could help confirm it. Alternatively, if someone from Four Pees sees this, it would be great to get some clarification.

Below is the error message we receive when the issue occurs:

Code: Select all

undefined is not a function TypeError: undefined is not a function at jobArrived (C:\Users\color\AppData\Roaming\Enfocus\SwitchProcessorService\cache\cbba8cf1f6c50e3e0616a318142a8418fe5a0be64eebf264ed2312943c8ca520\1704728683\main.js:1:5533) at async _0x126ff7 (C:\Program Files\Enfocus\Enfocus Switch\ScriptExecutor\nodemodules\node_modules\switch-scripting\index.js:1632:28) at async C:\Users\color\AppData\Roaming\Enfocus\SwitchProcessorService\cache\cbba8cf1f6c50e3e0616a318142a8418fe5a0be64eebf264ed2312943c8ca520\1704728683\main.js:1:11736

[magnussandstrom]

I manage to upload to Azure storage using HTTP Request element instead of using the dedicated app. For anyone else trying this, here's how you do it.

HTTP Request settings:

URL: https://<STORAGE_ACCOUNT>.blob.core.windows.net/<CONTAINER_NAME>/<SUBFOLDER-OPTIONAL>/<URI-ENCODED-JOBNAME>?<SAS_TOKEN>
Request type: PUT
Attached file: [Job.Path]
Headers: x-ms-blob-type: BlockBlob, Content-Type: application/octet-stream

You can also use the free app URI Handler to transform the jobname in the HTTP Request URL to a URI encoded version.

[fourpees_sam]

Hi Magnus – thanks for posting your workaround here!

As discussed via the support ticket, a new update is on the way and awaiting Enfocus approval. We fixed a bug which was causing the Node.js buffer size limit to be reached due to the way in which files were being read.

I will update this thread once the new version is available on the Appstore.

Have a great Christmas,
Sam

[fourpees_sam]

Just confirming that the latest release which fixes this issue is now available on the Enfocus Appstore – thanks for your patience!