Enfocus Community

Posted: **Thu Feb 28, 2019 2:22 pm**

Hello,
I have Pitstop 2018 on Acrobat DC 2019 - on Mac
When I want to convert an RGB object to CMYK there is an error message that is displayed -> ICC profile not valid (see screenshot).

: error message; Error.png (41.6 KiB) Viewed 5869 times

Do you already have this message and have you found a solution?

Thank you in advance,
Guig

Posted: **Thu Feb 28, 2019 10:59 pm**

What ICC profile are you using. One of your own or a standard one that comes with PitStop?

I have never seen that error before.

Posted: **Fri Mar 01, 2019 10:28 am**

We are a printing company and we use these profiles.

Posted: **Fri Mar 01, 2019 10:43 am**

Hi
I think this happens when you select more than just an RGB object.
I have had this but can't remember the exact circumstances.
If you wanted to post the file and action/conversion sequence to see what's happening.

Posted: **Fri Mar 01, 2019 2:31 pm**

It's all good! I found a solution.
I just deleted my presets in Pitstop's "Color Management" settings and I imported them again and that's it.
Thanks for your help!

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