Archive Hierarchy UNC link error

[Johnathan T]

We are trying to process files in a Network Drive, we have Submit Hierarchy pulling the files just fine using a UNC link, but when we try to put the same link in the Archive Hierarchy to put the files back it gives us an error and inverts all of the \ . We are new to switch and learning as we go but this has us stumped. Any help is appreciated. Thanks

[r.zegwaard]

You should use forward slashes, even while Windows uses bask slash.
So: //myshare/some/path is okay to use in Switch. Switch will translate it in the background

[Johnathan T]

You should use forward slashes, even while Windows uses bask slash.
So: //myshare/some/path is okay to use in Switch. Switch will translate it in the background

Thanks for the tip, unfortunately it makes no difference. It is automatically doing this on its own, and I get the error "the values of the following properties are not valid: path." While the error is pretty clear, it is also vague. What is wrong with the path? I am using the same on for the submit hierarchy and it has no issues. It also gives the same error if I give it the explorer path (Z:/)

[jan_suhr]

If it is a shared volume from another server you must use the server name or ip-number instead.

Like //192.168.0.1/volume/folder