Enfocus Community

Hello Robert, We have nearly 200 Switch users that performed the 25.07 upgrade. The experiences have been twofold. A lot of these users are working fine and are seeing great improvements in the stability, we've heard from several users and noticed during the beta cycle a great reduction in Socket h...

Sorry, I'm not sure I understand your workflow and problem. When you say: I have files coming in, where in the metadata, a link to the location is saved when creating the files by a user. 1. How is this achieved? How are the files "coming in" and in what metadata are the location path sto...

The issue seemed to be in the computers that generated the XML files, not in the server. After changing their Administrative language settings, the XMLs started working correctly.

Just for context, we generate all our PDFs ourselves, there is no external input from customers. We use Switch as a central PDF generation tool for all our designers.

I have a flow, where the input is an XML file that is picked up by switch. <?xml version="1.0" encoding="ISO-8859-13"?> <!-- created with JavaScript MetaXMLsave --> <orderinfo> <customerID></customerID> <customerPath></customerPath> <orderID></orderID> <model> <modelNo></modelNo>...

magnussandstrom wrote: ↑Mon May 26, 2025 7:33 pm I don't have an answer to your question, but out of curiosity — what kind of tasks do you typically use Illustrator together with Switch for?

We mainly use it for printing PDFs and runnning a few other custom scripts

From version 29.0, Adobe illustrator does not support any version of windows server anymore. What is the recommended solution here? Information from adobe homepage: Operating system Windows 11 v23H2, v22H2, and v21H2, Windows 10 v22H2 and v21H2 Note: Not supported on Windows 10 versions 1507, 1511, ...

The following error occurs randomly, few times a day. Could this be connected to the job being saved by the user at the same time switch tries to copy it? Creating job error: Cannot upload job, provided path does not exist Error: Creating job error: Cannot upload job, provided path does not exist at...

I am getting the following warning for each file that goes through the rename job element: my settings are the following:

3. I tried changing the Job.Hierachy metadata with string replace to fix the address, but it does nothing there. I tried both, dataset and private data options with (\;tb-fp02\;switch)=T: but nothing changed. In this scenario I would add Job.Hierarchy to a Private Data tag than use the app Private ...

I have files coming in, where in the metadata, a link to the location is saved when creating the files by a user. Sometimes the user is using an unc path, and other times they are using a regular file path, e.g.: \\tb-fp02\switch\DO Sample T:\DO Sample I have been using a custom nodejs script to mov...

Have you tried this app? https://www.enfocus.com/en/appstore/product/uri-handler Tried, but had no success, it just displayed the encoded URI as regular text, even though it was inside html tags. Although a solution I found was to use UNC paths in the link. Outlook still displays the link with enco...

&nbsp is an HTML construct. A space in a URL is encoded as %20, so if you use that in String replace it should work. I am running into some difficulties with this. I am not sure if String Replace does change the spaces or not. When i run the file through String Replace with Private data mode, n...

hello, is there a specific reason why you want a script to copy the files to a network drive? Copying files (duplicate) is pretty basic using Switch without a script... Not really. I was a beginner in Switch when I started this flow and since the archive hierarchy description sounded not so safe to...

I have a custom nodejs script, that moves files from switch to a local network drive. For a few times i have been getting the following errors: UNKNOWN: unknown error, chmod 'filename.pdf' UNKNOWN: unknown error, stat 'network drive location' In the last error, it doesn't give me a file name, but on...