Enfocus Community

Hi all, We identified a bug in the XML V3 report that doesn't translate information as it should. First, it's important to understand that in the PDF report, pages having a same amount of Ink coverage get gathered ( Page 2, 6, 15…). Here the xml report applies the same logic but doesn't report prope...

You mean "Select Last added objects"?

Ok, I am not familiar enough with Infigo products, nor if they provide setup assistance. So I can only speak from an external point of view. If you only have access to PitStop Pro, you cannot point to a XML Job Ticket. You need The PitStop Server Desktop app for that because variables would refer to...

Hi,

Will the PDF be processed in a Switch flow?

Loic

Hi,

Can you address this to support?

Loic

Ok, first your XML is malformed but that might be a copy/paste issue. However and just in case, please ensure that your XML is properly formed: JOB TICKET XML: <?xml version="1.0" encoding="utf-8"?> <JobInformation> <NumberOfPages>{{NumberOfPages}}</NumberOfPages> <Orientation>{{...

If your goal is to check for specific dimensions, I am not sure why you need this Ax variable. If you want to ask for the dimensions in a form of a dropdown with A0, A1…then you may use rule based variables for dimensions: Ex: width if dimension is A1 : 594 else if dimension is A2… But of course, yo...

You will probably have heard by now but PitStop 24.07 is out!

I hope that you will enjoy this release, and I am looking forward to reading your feedback here

https://www.enfocus.com/en/pitstop-pro/new-features

Cheers,

Loic

Hi guys,

The PitStop 24.11 release will include a fix for such cases. Thanks for your patience and understanding.

Loic

Hi,

yes the expectation is that the output would be identical. Please consider any difference as a bug that needs to be reported to our support.

Loic

Hi,

Can you contact our support? Might be that there is something to be done before a complete re-installation.

Loic

Hi,

May I suggest the following?

• Close PitStop Server

• Look at the Activity Monitor if they are any PitStop Server Watchdog running. If yes, force quit

• Restart PitStop Server

If this doesn't work, might be worth re-installing.

Hello,

If you could throw your top ten of the questions you asked yourself when starting using PitStop, what would that be?
Thanks for your help

Ex:

• What's an Action List?

• How do I configure a Preflight Profile?

• How can I convert to black?

…

Hi,

Can anyone affected report to support please?

Loic

Hi,

The best option to start with is to use this app that simplifies the querying:
https://www.enfocus.com/en/appstore/pro ... redirect=1

Loic