Check the properties of the connection between the folder and the Mail send.
It could be that you have it set up in such a way that no file will go to the Mail send and hence you get the error.
We have the Enfocus PDF Review Module. + You can automate the approval process. + Transparencies are shown correctly, no need to tell the customer that the issues they see is due to them previewing the pdf with mail or whatever. + All images are high res, no need to tell the customer the file is pix...
Also, if you want you can also use the tags Question, Metadata if Answer is 1 and Metadata if Answer is 2 as in //field[tag='Question']/value or //field[tag='Metadata if Answer is 1'']/value. I use this a lot as it makes it much easier to see which metadata you're looking at, ie in a Mail Send confi...
Unfortunately I wasn't involved when we created the profiles for the presses, so I don't know if there's a TAC correction in there as well. We normalize everything to Fogra 39 with GMG Color Server in the beginning of the flow and then we do a conversion (again using GMG Color Server) with the profi...
Well, it sounds like a plausible explanation, but now that I've tried Chrome, Firefox, Opera and Safari without success I'm starting to wonder...
I allowed popups in all browsers except for Safari, added the URL to trusted sites under Popups and still nothing...
We have a 7800, a 7900 and a 12000 and we're using GMG Color Server in Switch to add press profiles to the files before sending them to the presses. Each press have their own profile so the job production is a bit less flexible, but the results (as far as I know) are much better than before.
I just upgraded to the Fall Edition and I'm trying to figure out how to view the Private data on the job boards, but I can't get it to work.
Could anyone please explain how to do it?